Directgov is the home of UK passport information for citizens. You can apply for a UK passport online and access a range of passport information and services. Follow the link below to complete an online application form from the Identity and Passport Service (IPS). The pre-printed application form will then be returned to you to […]
Understanding a country’s laws and customs can help you adjust to a new home abroad. Daily life may be unsettling at first, so any preparation you do could help you adjust more quickly. Appreciating cultural and legal differences could also help you avoid potentially embarrassing or difficult situations. Before visiting a country, you can learn […]
The tables below show what you can drive or ride, and at what age. They show you where a provisional entitlement and an additional driving test is needed if you passed your driving test after 1 January 1997. They will also show what you can drive if you passed your driving test before 1 January […]
If we ask you for personal information, we promise: to tell you why we need it; to only ask for what we need; to look after it and make sure it’s only accessible to those with a genuine need to see it; to let you know where information is shared between organisations to give you […]
Once you have passed your driving test (both theory and practical), the Driver and Vehicle Licensing Agency (DVLA) will need to be told. Whether it’s for a car, motorcycle, lorry or bus you must exchange your test pass certificate within two years of passing your test. If your photocard driving licence was issued after 1 […]
If you are involved in a financial dispute with a claim for £5,000 or less, you can use a free mediation service. This will help you try to reach an agreement with the other party, so that you don’t have to go to court.
To find out about safe routes to school you first need to identify the appropriate local authority. Please choose from the options below, enter your details and click ‘Go’. This service is only available in England. Alternatively use a map to find your local authority Please use the links below to find a local authority […]
Birth, marriage and death certificates are crucial for piecing together your family history. Find out where to order the certificates and what they can tell you about your family history It’s quick and easy to order birth, marriage and death certificates online from the General Register Office (GRO) and start to build your family tree. […]
You may be entitled to receive benefits if you are on a low income or have certain costs to meet because of your personal situation. If any of the following apply to you: you’re on a low income (employed or looking for work) you have dependent children you’re ill or disabled you’re caring for someone […]
With a little forward planning, you can protect your health when travelling and avoid unexpected medical bills. The European Health Insurance Card (EHIC) is free and entitles you to free or reduced-cost treatment in the European Economic Area and Switzerland. Find out how to apply for or renew an EHIC. It can be both difficult […]
You can use this service to find driving instructors who are approved and registered with the Driving Standards Agency (DSA). ADIs can sign up to the voluntary CPD scheme and code of practice. The CPD scheme for ADIs If an ADI has signed up to CPD, it means they spend at least seven hours every […]
By making a plan and organising your time, you can divide your revision into manageable chunks. This will increase your chances of remembering the important facts, and help you avoid last-minute stress. Make your revision plan as early as possible. This will allow you to work out how much time to spend revising each day […]
Contact details for the Appeals Service, which arranges and hears appeals on decisions regarding: Pensions Credit, Child Tax Credit, Compensation Recovery, Tax Credit, Vaccine Damage , Council Tax Benefit , Housing Benefit , Child Support and Social Security
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