Appeal against a benefit decision (leaflet GL24) :Cross Stitch – Do it online

If you do not agree with a decision made by the Jobcentre Plus or Pensions Service about a social security benefit you have claimed or are receiving, then you can usually ask an independent tribunal to decide whether or not the decision is correct.

Leaflet GL24, ‘If you think our decision is wrong’, gives information on what you can do if you have applied for a social security benefit, but think a decision is wrong. The leaflet explains what you can do for different types of benefit decisions.