DSA – customer service centre :Cross Stitch – Directories

If you have a question to ask, you may find the answer more quickly by browsing the motoring section. Here you can find information about the theory and practical driving tests, and driving for a living.

Email the DSA [email protected]

When you email the DSA please include two of these pieces of information:

  • your driving licence number (this is shown in section 5 on the front of your photocard driving licence)
  • your theory test pass certificate number (if you have one)
  • your application reference number (if you have one)
Phone number 0300 200 1122 (English language)
0300 200 1133 (Welsh language)
Textphone Textphone for the deaf and hard-of-hearing textphone users
0300 200 1144
Fax From within the UK
0300 200 1155
Address PO Box 280 Newcastle-Upon-Tyne

NE99 1FP
Opening hours From 8.00 am to 4.00 pm, Monday to Friday