How benefits and pensions are paid :Cross Stitch – Money, tax and benefits

Direct Payment into an account is the normal method of payment for benefits and pensions. It is a safe, convenient, and efficient method of payment. Find out how Direct Payment gives you flexibility to choose where and when to collect your money, and access a range of other financial services.

You can choose to have your money paid into one of a variety of accounts. These can be a basic bank account, current account, or a building society or credit union account.

Having an account gives you the flexibility to withdraw money from a variety of places when needed. This includes a wide range of banks, cash machines and the cashback facilities offered by many high street retailers.

Additionally, many high street bank accounts are accessible at the Post Office®. You can collect money from a Post Office branch using a current or basic bank account. You can do this if your bank has an arrangement with Post Office® Limited.

Customers can also use a Post Office card account (POca). This is a simple account specifically designed for the payment of benefits and pensions from government departments. From 23rd March 2010, if you are a Post Office card account holder, you can access your account via Post Office® branded cash machines. This is in addition to using the counter service.