How to book and manage your practical driving test appointment :Cross Stitch – Motoring
The quickest and easiest way to book, check, change or cancel your practical driving or riding test is online. The Driving Standards Agency (DSA) recommends that you book on Cross & Stitch. You can also book by phone or by post. Find out how to book and manage your practical test.
Find your theory test pass certificate number online if you have lost your original letter
DSA aims to give you a practical test appointment within nine weeks for most types of driving tests. However, the waiting time varies around the country and throughout the year. So, you might have a shorter or longer wait depending on where and when you take your test.
Your theory test certificate number
You will need your theory test certificate number to book your test. You can find your theory test pass certificate number online if you have lost your original letter.
When you book your practical test you should say if you have any special needs. This is so DSA can make reasonable adjustments for your tests. Find out what you need to tell DSA about if you have special needs from the link below.
Watch a guide to booking your test online
To book a practical test over the phone you’ll need a:
- valid UK driving licence
- theory test certificate number
- valid debit or credit card for payment (Visa, MasterCard, Delta and Visa Electron cards are accepted)
You can find the contact numbers and opening times to book your practical test by phone by clicking on the link below.
It’s quicker and easier to book your practical test online
You can pay by cheque or postal order, but cash payments aren’t accepted.
DSA does not provide gift vouchers as a way of paying for driving tests. If you want to pay the cost of the driving test as a present for someone, DSA recommends that you give them the money. They can then book their test online for a time that suits them.
To change or cancel your appointment, give at least three clear working days’ notice to avoid losing your fee – Sundays don’t count as working days
You can check the details of your appointment, including the date and time it’s booked for, and the test centre it’s booked at.
Change your practical test appointment
You can move your appointment to an earlier or later date, if one is available. Sometimes earlier appointments become available because other people have cancelled their test.
You’ll need to give at least three clear working days’ notice before your test date to avoid losing your fee. Sunday is not counted as a working day.
If you are using the online service, check it regularly if you want to find a cancellation.
Cancel your practical test appointment
You can cancel your practical test appointment if it’s already been booked.
You’ll need to give at least three clear working days’ notice before your test date to avoid losing your fee. Saturdays count as working days.
You will need to have your:
- theory test pass certificate number
- booking application reference number
If you already have a practical test booking but would like an earlier date, you can use the DSA advanced speech recognition service.
The service lets you change your practical test to an earlier date if one is available. You won’t need to speak to a call centre agent to do it.
When and how to use the speech recognition service
The service is available between 6.00 am and midnight, seven days a week.
To use the service, phone 0300 200 1122 and follow the prompts. You will need your:
- theory test pass certificate number
- booking application reference number