Replacing a lost or stolen registration certificate :Cross Stitch – Motoring

You must replace your registration certificate (V5C) (formerly known as a log book) if it’s been lost, stolen, damaged or defaced. You can apply by post using a V62 application form or get a duplicate over the phone using your debit or credit card.

You can apply by phone if:

• you’re shown as the registered keeper on the registration certificate
• your name, address and vehicle details haven’t changed
• you have a debit or credit card to pay the £25 fee – the cost of a duplicate registration certificate

The £25 fee isn’t needed if the vehicle has been categorised as ‘C’ salvage (repairable but repair costs exceeded vehicle value) by the insurance industry. However, the £25 fee must be paid if the vehicle has been categorised as A, B or D. (A = scrap only; B = break for spare parts only; D = repairable). DVLA will carry out checks to ensure that the vehicle criteria are met.

For further information about the categorisation of vehicles, you’ll need to contact your insurance company.

DVLA aims to deliver a registration certificate to you within a week if you apply by phone or four weeks if you applied by post. Allow at least six weeks for your registration certificate to arrive before contacting DVLA if you applied by post.

If you need to replace a certificate of motor insurance you’ll need to contact your insurance company.

If you need to replace a retention document, you’ll need to write to Cherished Transfers, DVLA, Swansea, SA99 1BW. An updated document will be delivered to you within six weeks.