Student Loans Company :Cross Stitch – Directories

Contact details for the Student Loans Company, which processes student loan repayments.

If you have a general question about repaying a student loan for a course you started in 1998 or later (some sometimes called ‘Income Contingent Repayment’ or ‘ICR’ student loans), contact:

  • Tel: 0845 073 8891
  • Minicom: 0845 073 8906 (you must have access to a Minicom device in order to use this service)

If you are calling from overseas about repayments for a student loan you took out for a course you started in 1998 or later, contact:

Lines are open Monday to Friday from 8.00 am to 5.30 pm.

If you have a general question about repaying a student loan for a course you started before 1998 (sometimes called ‘fixed term’ or ‘mortgage-style’ student loans), contact:

If you are calling from overseas about repayments for a student loan for a course you started before 1998, contact:

If you’ve got a question about deferring payment for a student loan you took out for a course starting before 1998 – or an enquiry about your student finance account – contact:

  • Tel: 0845 073 8890
  • Minicom: 0845 073 8906 (you must have access to a Minicom device in order to use this service)

If you are in arrears with your student loan repayments, contact:

  • Arrears enquiries – Tel: 0845 073 8895
  • Minicom: 0845 073 8907 (you must have access to a Minicom device in order to use this service)
  • Email: [email protected]

The Repayment of Teacher Loans (RTL) scheme is closed to new applicants, but if you’ve been accepted onto the scheme in the past and you’ve got a question about repayments contact:

If you are calling from overseas about the Repayment of Teacher Loans (RTL) scheme, contact:

More on repaying student loans