Warm Front Scheme :Cross Stitch – Environment and greener living

The Warm Front scheme installs insulation and heating improvements to make homes more energy efficient. Find out more about the Warm Front scheme, including who qualifies and how to apply.

You could get help worth up to £3,500 to improve the central heating or insulation in your home through the Warm Front Scheme.

Grants are available to help cover the costs of improvements such as:

  • loft insulation
  • draught-proofing
  • cavity wall insulation
  • hot water tank insulation
  • gas, electric, liquid petroleum gas or oil heating
  • converting your solid-fuel open fire to a glass-fronted fire
  • replacing your heating system with an oil or alternative technology system – the grant limit for this is £6,000

If you qualify, Warm Front will arrange for a company to do the work. Any money you get is paid directly to this company – not to you.

Only companies approved by Warm Front can carry out the work. If the bill is likely to be more than the grant, Warm Front will discuss this with you to make sure you can pay the extra costs.

The Warm Front Scheme is only available in England.

Both you and the property need to qualify.

The property

To qualify, the property must be:

  • in England
  • your own – or you rent it privately and have the owner’s permission to do the work
  • poorly insulated and or not have a working central heating system

Benefits

To qualify, you must get one of the following:

  • Pension Credit – the Guaranteed Credit or Savings Credit element
  • the support or work related activity element of income-related Employment and Support Allowance
  • Child Tax Credit – and your income is £15,860 or less
  • Working Tax Credit – and one of the extra conditions below
  • Income Support or income-based Jobseeker’s Allowance – and one of the extra conditions below

Extra conditions

If you get Working Tax Credit, Income Support or income-based Jobseeker’s Allowance there are extra conditions you need to meet.

Working Tax Credit

Your income must be £15,860 or less and one of the following must apply:

  • you’re responsible for a child under 16 who ordinarily lives with you (or under 20 if they’re in education or training)
  • you get the Disabled worker or severe disability element for a child or young person of Working Tax Credit
  • you’re 60 or over

Warm FrontCarillion Energy ServicesFreepost NEA12054Newcastle upon Tyne

NE2 1BR

Telephone: 0800 316 2805Textphone: 0800 072 0156Monday to Friday 8am to 6pm

Saturday 9am to 5pm

[email protected]

What happens next

If you qualify, a Warm Front surveyor checks your home to see what’s needed. If during the survey it is identified that the energy efficiency of your home is above the threshold required to benefit from the scheme, or no recommendations are made, you will be given information about other sources of help. If you qualify for help under the scheme, a Warm Front approved company then carries out the work.