When you can expect your tax credits renewal to be dealt with :Cross Stitch – Money, tax and benefits

It can take up to eight weeks for the Tax Credit Office to deal with your renewal. Find out when you need to contact the Tax Credit Helpline, what happens to your payments in the meantime, and how you’ll know when your renewal has been dealt with.

It often takes up to eight weeks for the Tax Credit Office to deal with your renewal. This is because they may need to check some of the information you have provided. If they do, they will get in touch with you.

Try to provide any information you’re asked for as soon as you can. This will help the Tax Credit Office confirm what tax credits you are entitled to as quickly as possible.

You can usually expect your final award notice within eight weeks of renewing or reporting a change of circumstances. This may take longer if, for example, there were some mistakes on the Annual Declaration form (TC603D or TC603D2).

If you only received an Annual Review notice (TC603R) and everything on it was correct, you can treat that as your award notice. Your current payments will continue.

If you have a 16-year-old child and they’re going on to further education or training, your Child Tax Credit will continue for them. This is as long as:

• you’ve told the Tax Credit Office that your child’s staying on in education or training
• the education or training counts for Child Tax Credit

You’ll get another award notice after 1 September, showing your Child Tax Credit continuing.

If your child’s education or training plans change, you must tell the Tax Credit Office straight away.

Provided by HM Revenue and Customs