Who to notify when you move home :Cross Stitch – Home and community
When you move, you’ll need to tell a number of people and organisations that your address has changed. Use this checklist to help you identify who to contact in government departments. The list also includes some organisations outside government.
It’s best not to notify anyone of your address change until the contracts have been exchanged. Otherwise, if the sale falls through, you’ll need to contact everyone again.
You should contact HM Revenue & Customs (HMRC) to update their records for the following:
- Income Tax (PAYE and Self Assessment)
- National Insurance
- Child Benefit
- Child Trust Fund (you’ll also need to update your account provider)
- Student loan (you’ll also need to tell the Student Loans Company)
- Tax credits
You need to contact HMRC even if you pay tax through PAYE and have already told your employer or pension provider.
HMRC email service
You can send one email to HM Revenue & Customs (HMRC) which will update all of the records above except tax credits and Child Benefit. HMRC will also notify:
- the Government Gateway
- the Pensions service
It’s important to know that the email service will only update your own personal details. If you’ve moved with your partner, they’ll need to send a separate email to update their details.
For details of the email service, or to contact HMRC by phone or letter, see ‘Change of name or address – how to report it to HMRC’.
If you own a property, making sure Land Registry has your up-to-date contact details can reduce the risk of property fraud.
If you buy a new property, your solicitor or conveyancer will update Land Registry for you, using the contact details you gave them.
If you move out of a property you still own (eg you rent it out or leave it empty), you’ll need to update Land Registry yourself. To find out how, see ‘Changing your details in the land register’.
Utility providers supply gas, electricity and water.
You will need to:
- tell your providers at least 48 hours in advance that you’re moving
- pass on the details of your current supplier to the people moving in
- on moving day, read the meters in both properties (old and new)
For more details, and to find out your new home’s supplier, use the links below.
When drawing up a list of who you need to contact, think about:
- banks and building societies
- insurance
- investments and savings
- private pension schemes (you’ll need to tell the pension scheme administrator)
- credit and store cards
You will need to transfer your television licence to your new address. You can do this online, using the link ‘TV licensing change of address service’. Alternatively, you can call 0300 790 6131.
You’ll also need to contact your:
- internet service provider
- digital / cable / satellite TV supplier
- landline and mobile phone provider
Let your employer know if you move. You usually send this information to your company’s human resources department.